Privacy Policy

Last updated: 11/12/2025

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Account information (email address, password)
  • Usage data (prompts submitted, features used)
  • Payment information (processed securely through Stripe)
  • Communication preferences and consent data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your credits
  • Send you product updates, security alerts, and support messages (if you opted in)
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf (e.g., Stripe for payments)
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction (e.g., merger or acquisition)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Email Communications

By signing up, you consent to receive product updates and announcements. You can unsubscribe from these emails at any time using the unsubscribe link in the email or by contacting us directly.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@promptlyclear.com